A seamless User Interaction and Servicing Experience through ergonomic touchpoints and feature placements
With the Industrial Design direction defined and the rest of the system coalescing into its final form, this project focused on work towards details of the product’s external shell that improve its serviceability and user experience.
Note: Intellectual Property that may be shown in this project is owned by Ross Video Ltd.
Design Processes
Mood Boarding, Physical and Digital Sketching, Prototyping, Foam Modelling, Computer Aided Design, Ergonomic Validation, Manufacturing Cost Analysis.
Software
Adobe Illustrator, Autodesk Inventor, Sketchbook

Role in the Project
As an Industrial Design Co-op student, I was tasked to work on design details for the exterior cowling of the system, specifically these:
- Base service handle design
- Base LED indicator location
- Tally LED mounting design
- E-Stop location
Sketch and CAD Ideation, Prototyping, Ergonomic, Manufacturability and Cost-Effectiveness analyses were done for most of these design details.

Ideation Sketching
Numerous physical and digital sketches were drafted up to conceptualize and ideate potential solutions.

Ergonomic and Scenario Testing
Subjecting handle concepts to a realistic scenario of pulling, lifting and maneuvering with the simulated weight and CoG of the base cowling for service.





Prototyping
Foam panels, 3D prints, and Engineering prototype parts were used to ideate and iterate upon ideas that were previously on sketches or in CAD, to test the feasibility and effectiveness of the various concepts and solutions.





Project Debrief
Working on a Product Development Project in the Industry as a Student
Real World vs Studio Learning
Through this project, I learned about the experiences of how Industrial Design teams work and address projects in the industry. Where you get to work with dynamics that are otherwise hard to replicate or simulate in the school studio environment
Particularly balancing design with cost targets and manufacturing methods, advancing an already defined industrial design direction, and especially working with engineering teams to advance this project forward.
Getting to see one’s work in the market
While my internship ended in the middle of its development, I am proud to see that my work on ARTIMO’s service handles, light mounting and switch locations has had a direct impact on its final shipped design.


